TROUBLESHOOTING

Pigment Rejection

It’s critical to recognise that your client may reject the pigment in some instances. We’re not talking about fading here; we’re talking about complete pigment loss. Every permanent makeup artist will come upon this at some time during their career. Let’s look at some of the reasons why this can happen, and then what you can do to avoid having to return a client’s money when it’s not your fault.

Pigment rejection may be due to:

The client’s experience is just the typical part of the healing process. Keep in mind that some pigment loss is a typical component of the healing process! This is why a consultation is necessary so that you can fully explain the technique to
the customer before they consent to it. Before the 6 – 8 week touchup, the best case
scenario is that around 85% of the pigment is retained.

The client may have an infection
An infection of the skin causes the pigment to be pushed out, which can lead to
scarring and other issues. If the client feels they may have an infection or some underlying health problem that could affect their immune system or healing process, make sure they are aware of the risk of pigment rejection. Ask the questions if they do not disclose any difficulties on their health intake form. A sensitivity or allergic reaction to the pigment is another possible issue that is unrelated to an infection. Sensitivities or allergies can function like an infection, causing the body to reject and push out the pigment. Ensure that the client is aware of this.

Did you shade deep enough?
To achieve long-term benefits, you must enter the dermal epidermal junction. It’s the
sweet spot when only a speck of blood appears. As the technician, you can practically feel and hear the skin opening. If the wounds only get into the superficial epidermal layer, the pigment or dye will be pushed out by the body and will not take. You’ll know you’ve reached the appropriate depth when you hear a distinct “tearing” sound in the skin when the needle breaks through the current layer the with machine needle.