TROUBLESHOOTING

The client didn’t follow the strict aftercare instructions

It is absolutely vital that the client follows the aftercare instructions, and interfered with the healing process. Picking off the scabs will prematurely pull the pigment out of the well we formed, giving the impression that the process failed. If the client has a tendency to pick at their scabs or has a tendency to toughen their face, moist healing is the ideal option. It’s vital to remember that skin itches as it heals, so take precautions to avoid itching and plucking.

The client has oily skin
Some people naturally produce more oils than others, but the crucial thing to
remember is that the oil may push out the pigment, resulting in less-than-desirable pigment retention. If you feel the client has extremely oily skin, make sure to inform them that there is a potential of pigment rejection so they can decide whether or not the operation is worth it. In most circumstances, surplus oil production can be dealt with without affecting the outcomes. It’s important to remember that some pigment loss is normal (but it should not exceed 30 percent).

The wrong colour pigment was used
Using the incorrect colour can alter the appearance of the finished output, turning
some colours grey and, in some situations, reddish. If this occurs, the pigment may have taken, but it may appear lighter than typical, making the client believe it did not.

Choosing the proper pigment, trying it on skin for undertone hue, and making sure it’s a suitable match for when it fades are the most important steps. Also keep in mind that colour does not lift colour, so if you’re treating previously treated brows, eyes, lips, or scalp and want to lessen the pigment, you’ll need to do a removal first. If you’re working on skin that’s already been treated and the client wants to go darker, you should be able to utilise a darker pigment without any problems. If the present colour on the skin has undesired undertones, make sure to choose a pigment that will help to cancel out those undertones.

In the event of pigment rejection, the more information you disclose in your client consultation, the less likely you are to have to return a client’s money. Making them aware that you cannot always manage lost pigment, particularly in the case of unknown health factors that cause pigment loss. Make them aware of your skill set and understanding of how to avoid pigment rejection so that if this happens, they will recognise that it could be their fault. You can guarantee your work based on known criteria that you can control, but you can’t guarantee it based on unknown circumstances. After discussing the possibility of pigment rejection, make sure they sign their intake paperwork.