Psoriasis – Psoriasis is a skin condition that causes red, flaky, crusty patches of skin covered with silvery scales. These patches normally appear on your elbows, knees, scalp and lower back, but can appear anywhere on your body. Most people are only affected with small patches. In some cases, the patches can be itchy or sore.


Conjunctivitis – inflammation or infection of the transparent membrane (conjunctiva) that lines your eyelid and covers the white part of your eyeball. When small blood vessels in the conjunctiva become inflamed, they’re more visible. This is what causes the whites of your eyes to appear reddish or pink.


Folliculitis – a common skin condition in which hair follicles become inflamed. It’s usually caused by a bacterial or fungal infection. At first it may look like small red bumps or white- headed pimples around hair follicles — the tiny pockets from which each hair grows.


Trichotillomania – Trichotillomania, also known as trich, is when someone cannot resist the urge to pull out their hair. They may pull out the hair on their head or in other places, such as their eyebrows or eyelashes. Trich is more common in teenagers and young adults.

Alopecia – a condition that causes hair to fall out in small patches, which can be unnoticeable. These patches may connect, however, and then become noticeable. The condition develops when the immune system attacks the hair follicles, resulting in hair loss.

Contra-actions are reactions of a client caused by a treatment taking place. You must explain to your client what/if any reactions to expect during/after a treatment. With all contra-actions tell your client that if they do not improve within 24 hours to get in touch with their GP for advice. Contra actions that could occur during a treatment can be categorised into two sections, and are listed in the information below:

1. Expected/Normal Reactions

  • Slight swelling (tender, puffy skin). This can be caused by working on more delicate skin. The course of action would be to apply a cold compress.
  • Erythema (redness of the skin due to dilation of blood vessels), This would be caused by a reaction to an external stimulus or infection. The course of action would be to apply a cold compress.

2. Unexpected/Abnormal Reactions

  • Allergic rash (redness, possible mild irritation to the area). Te cause of this would be an allergic reaction. The course of action would be to remove the product and apply a cold compress, advise the client to consult their GP if no improvement within 24 hours.
  • Severe swelling (tender, puffy skin). This would be caused by the removal of hair. The course of action would be to apply pressure and wipe over with antiseptic.
  • Inflammation or damage to the eye (stinging/ burning sensation to the eye). This would be caused by products entering the eye. The course of action would be to remove the product from the eye and rinse in distilled water.