It is essential to emphasise the importance of aftercare. Clients must be provided with clear written aftercare instructions to prevent adverse reactions and know how to deal with them. It is always good practice to give your clients a leaflet explaining the advice, this way you make sure they know and understand what to expect.

Finally, ask the clients for feedback on the treatment; fill in their record card on your findings and ask when they would like to rebook. In the unlikely event that your client is unhappy with their treatment, find out why and try to rectify it. Try not to let your client leave feeling dissatisfied with their treatment. Depending on the situation, you can offer to redo part of the treatment.

To ensure that they are fully informed, talk through these steps:

For 7 days after the treatment:

  • Use a mild antibacterial soap to gently cleanse the brows, rinse every trace of soap away and gently pat dry. Do this twice a day.
  • With a clean finger, apply a small amount of aftercare ointment after every cleanse.
  • During the healing period, avoid wearing makeup in the healing area.
  • Do not pick or touch the eyebrows.
  • Avoid steam rooms, saunas and swimming.
  • Avoid activities that may cause excess sweating.
  • Drinking excess amounts of alcohol.
  • Avoid using creams on the face containing acids or retinol.

For 1 month after the treatment:

  • Avoid direct sunlight and sun beds
  • Avoid facial or skin appointments e.g. chemical peels and forms of exfoliation.
  • Avoid facial cosmetic procedures e.g. botox and filler.


Let the client to know to keep in mind that for the first 10 days, their brows will appear darker and bolder. This is a typical occurrence with all types of permanent cosmetic procedures, and that it is typical for the pigment to lighten during the healing period.

Reassure the client that everyone’s reaction and recovery to the procedure will be different, as everyone’s skin is different. Usually there will be some swelling and tingling for an hour or so after the treatment.